How to buy a listed item

Once logged into your charityBay account, your homepage (both via the website or app) will consist of various ways in which you can search for items to buy:

    • Search by categories,
    • Search by location,
    • Featured auctions, or
    • Listings; which can be filtered by recently viewed, recommended auctions, popular auctions, reserve met or ending soon

Via Website:

  1. When you click on your desired item, you will arrive at the auction details page. Here you will be presented with the current status of the item, such as a countdown to the auction close, current bid price, number of views and selected charity of donation. 
  2. On the right-hand side of your screen, you will see the red box to 'Place Bid'. Above this is the box you can set your bid price. Once you click the 'Place Bid' button, you will receive a confirmation pop up. Once confirmed, your bid will become live. 
  3. Once you bid on an item, you will then receive updates on any new bidders. If you are the lucky bidder to win the auction, you will receive an email confirming all purchase details and will be able to message your doner regarding arrangements for pick up of the item.
  4. There are 3 tabs available:
  • Description - Details about the item
  • Shipping Options - We currently provide three methods of shipping
    • Pickup between buyer and seller
    • Private arrange of postage between buyer and seller
    • Third-Party Contactless Delivery Service - read here for more information
  • Questions and Answers - Where you are able to message the seller about the item

If you don't want to bid just yet, you can click 'Add to wish list' so you can return to your item later.

 

Via Mobile App:

  1. When you click on your desired item, you will arrive at the 'Auction Details' page. Here you will be presented with the current status of the item, such as a countdown to the auction close, current bid price, number of views and selected charity of donation. 
  2. Once you click the 'Place Bid' button, you will arrive at the 'Place Bid' page. Here will you will be able to set your bid price based on the current bid price. You are also present with shipping details. Once confirmed, your bid will become live. 
  3. Once you bid on an item, you will then receive updates on any new bidders. If you are the lucky bidder to win the auction, you will receive an email confirming all purchase details and will be able to message your doner regarding arrangements for pick up of the item.

If you don't want to bid just yet, you can click 'Add to wish list' so you can return to your item later.

 

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